A Multi-Agent System for Personal Messaging

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TypeArticle
ConferenceProceedings of the Fourth International Conference on Autonomous Agents (Agents' 2000), June 3-7, 2000., Barcelona, Spain
Subjectintelligent interface agent; intelligent interface; adaptive interface; seamless messaging; unified messaging; software agent; telecommunications
AbstractThere are now many ways of sending messages (such as faxes, telephone calls, pages, emails, etc.) and a corresponding multitude of ways of responding to them. Part of this variety arises from the separate systems that are used for each type of message, and part from the different services that each system might employ (e.g. different telephone and cellular telephone operators, etc.). These systems are rarely closely integrated, making it difficult for messages to pass between systems to reach the recipient. For example, a person usually has several voice-mail accounts; at home, at the office and on a cellphone, each of which may have a different user interface, and that may be incapable of exchanging messages. To address these discontinuities in message passing the concept of Seamless Messaging environments and Seamless Personal Information Networks [1] has been proposed. These systems are intended to provide a means of delivering messages in a way which is personal to the recipient, and in which the separate networks that might be used to deliver a message are invisible.
Publication date
LanguageEnglish
AffiliationNRC Institute for Information Technology; National Research Council Canada
Peer reviewedNo
NRC number43662
NPARC number8914113
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Record identifier6cf57e1b-035f-4e4c-b3e1-86247040dde9
Record created2009-04-22
Record modified2016-05-09
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