Towards Quality of Experience in Advanced Collaborative Environments

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TypeArticle
ConferenceThird Annual Workshop on Advanced Collaborative Environments, June 22, 2003., Seattle, Washington, USA
AbstractCollaborative environments have the potential of truly supporting distributed teams but there are still a number of barriers preventing seamless collaboration. These barriers are a result of problems in the following four domains: 1) a lack of understanding of the tasks that people perform when they are collaborating; 2) a lack of understanding and fulfillment of users' needs during collaborations; 3) the high complexity of collaboration services; and 4) limited access to a wide variety of technologies for use in complex, heterogeneous, and dynamic environments. The goal of our Advanced Collaborative Environment (ACE) project is to support seamless collaboration by removing these barriers and improving the users' Quality of Experience (QoE). This paper describes our view of a QoE-ACE architecture of the future, an architecture that takes into account not only available and emerging technologies, but also the users, their individual needs, and the uniqueness of the tasks they set out to pursue.
Publication date
LanguageEnglish
AffiliationNRC Institute for Information Technology; National Research Council Canada
Peer reviewedNo
NRC number46521
NPARC number5764467
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Record identifier9978dc44-c794-4e4d-a48b-1a02c83d9459
Record created2009-03-29
Record modified2016-05-09
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