Acoustic Satisfaction in Open-Plan Offices: Review and Recommendations

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DOIResolve DOI: http://doi.org/10.4224/20386513
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TypeTechnical Report
Series titleResearch Report (National Research Council Canada. Institute for Research in Construction); no. IRC-RR-151
Physical description22 p.
SubjectCOPE, acoustics, satisfaction; Open-plan offices [cubicles]; Office acoustics
AbstractOpen-plan offices lack walls and doors. Although one common assumption has been that such a design would encourage communication between co-workers, it has become apparent that the primary source of discomfort for occupants of the open-plan office environment is unwanted sound. This paper reports on a literature review of the relationship between acoustics and satisfaction in the open-plan office, conducted with the aim of developing empirically derived recommendations for satisfactory acoustic conditions. For the purposes of this review, acoustic satisfaction was defined as a state of contentment with acoustic conditions; it is inclusive of annoyance, loudness, and distraction - all concepts used by one or another researcher in this area to assess subjective experiences associated with the acoustic environment in offices.
Publication date
PublisherNational Research Council Canada
LanguageEnglish
AffiliationNRC Institute for Research in Construction; National Research Council Canada
Peer reviewedNo
IdentifierB3205.17
NRC numberNRC-IRC-15968
NPARC number20386513
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Record identifierdfaa533c-57c3-4f06-9be7-5d393d4c163b
Record created2012-07-25
Record modified2017-06-14
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