Acoustic Satisfaction in Open-Plan Offices: Review and Recommendations

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TypeTechnical Report
Series titleResearch Report, NRC Institute for Research in Construction; Volume 151
Physical description22 p.
SubjectCOPE, acoustics, satisfaction; Open-plan offices [cubicles]; Office acoustics
AbstractOpen-plan offices lack walls and doors. Although one common assumption has been that such a design would encourage communication between co-workers, it has become apparent that the primary source of discomfort for occupants of the open-plan office environment is unwanted sound. This paper reports on a literature review of the relationship between acoustics and satisfaction in the open-plan office, conducted with the aim of developing empirically derived recommendations for satisfactory acoustic conditions. For the purposes of this review, acoustic satisfaction was defined as a state of contentment with acoustic conditions; it is inclusive of annoyance, loudness, and distraction - all concepts used by one or another researcher in this area to assess subjective experiences associated with the acoustic environment in offices.
Publication date
AffiliationNRC Institute for Research in Construction; National Research Council Canada
Peer reviewedNo
NRC number15968
NPARC number20386513
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Record identifierdfaa533c-57c3-4f06-9be7-5d393d4c163b
Record created2012-07-25
Record modified2016-10-03
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